About Us

We continuously strive to exceed all expectations wherever possible. Our focus is to ensure that each and every individual is cared for with compassion, dignity and respect at all times and that you remain happy, content and comfortable with the care you receive.

Our committed, professional and compassionate domiciliary care team operate the service within our own local community in North and South Tyneside, where we pride ourselves on our exceptional standards of care. Imperative to the service is ensuring we have the ‘right’ team members to fit our team. It is vital to us that members of the team hold high moral values which encompass the company values of compassion, commitment and community. Our Home Care Assistants play a pivotal role in the delivery of care and we believe they are essential to reaching and exceeding our expectations.

We believe that we, and other companies alike, have a huge social responsibility to the local community. As such, we seek to assist in the promotion of local events which benefit those living within the local community. Please see our ‘Community’ page for all our latest local news and events.

At Help at Home Care, we understand the importance of providing and maintaining an exceptionally high standard of care and compassion, without exception. We are passionate about the provision of care we provide and we aspire to improve and enrich the lives of individuals wherever possible. We are always looking for ways to continuously improve and therefore value your feedback.