home care in the north east of england
Home care for the elderly

From Our Family to Yours...

As a family-run domiciliary personal care service, we value the importance of finding the right care provider for you and your loved ones. As such, our approach is always person-centric.

We offer an exemplary standard of care to enable, support and continuously promote a level of independence and dignity in the comfort of your own home. Our personalised services are available 365 days a year, 24 hours per day.

We match our Home Care Assistants to best suit the individual needs, preferences and requirements of the service user and the level of assistance required will always be tailored to suit you. Whether you require assistance for as little as 1 hour, or full time live-in care, we will ensure exceptional service to meet your requirements.

We work together with you to plan, manage and review your care and treatment and are more than happy to work with you when your circumstances or requirements change.

At Help at Home Care, our priority is you. We strive to ensure compassion, respect, professionalism and the dignity of service users at all times. We believe that everybody, regardless of age or ability, should have optimum quality of life. The care we provide our customers will always be our driving force and the centre of our core values.

Costs & Funding

The cost of care will vary depending on the level of help and support you need. We offer visiting care which is charged at an hourly rate. Alternatively, if you require live-in support, quotes can be provided depending on the duration of the term of care.

Your local council may cover a proportion of your care costs, or you may qualify to have them covered in full. The support the council provide is 'means tested'. This means the financial support you may be eligible for will depend on your health and mobility, the support you need, along with the value of your savings and income.

Call us today on 0800 865 4240 to talk to someone about the funding options available to you.

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Help at Home Care Limited – Registered Company No. 11243029. Registered at Cobalt Business Exchange, Cobalt Park Way, Cobalt Business Park, Wallsend, NE28 9NZ